NHS Repeat Prescriptions: How Our Service Works
Managing repeat prescriptions shouldn't be stressful. Learn how our NHS repeat prescription service makes getting your regular medication easier.
NHS Repeat Prescriptions: How Our Service Works
If you take regular medication, you'll know the routine: ordering prescriptions, waiting for your GP to process them, then collecting from the pharmacy. It can feel like a lot of effort, especially when you're busy.
At Pulteney Pharmacy, we offer a streamlined repeat prescription service that takes the hassle out of managing your regular medicines.
What is a Repeat Prescription?
A repeat prescription is for medication you take regularly for an ongoing condition—whether that's blood pressure tablets, diabetes medication, inhalers, contraceptive pills, or any other long-term treatment.
Instead of seeing your GP each time you need more, repeat prescriptions allow you to request refills directly.
How Our Repeat Prescription Service Works
Option 1: Electronic Prescriptions (EPS)
The NHS Electronic Prescription Service sends your prescriptions directly to us. No more paper prescriptions to lose!
How to set up:
- Ask your GP to nominate Pulteney Pharmacy as your preferred pharmacy
- Your prescriptions will automatically come to us
- We'll prepare your medication ready for collection
Option 2: We Order for You
If you register with our repeat prescription service:
- Tell us what medications you need (in person, by phone, or drop off your repeat slip)
- We request the prescription from your GP
- We notify you when it's ready to collect
- You collect at your convenience
It's that simple.
Option 3: Prescription Collection Service
We can even collect paper prescriptions from your GP surgery on your behalf—just ask.
Benefits of Using Our Service
✔ Never run out — We track when you need refills
✔ Save time — No need to contact your GP yourself
✔ Medication ready — Waiting for you when you arrive
✔ Expert checks — We review your medications for interactions
✔ Reminder service — We'll call when your prescription is ready
Our Delivery Service
Can't always get to the pharmacy? We offer a free local delivery service within Bath for those who need it.
Perfect for:
- Elderly patients
- Those with mobility issues
- Busy working people
- Anyone who finds it difficult to visit regularly
Just let us know when you register, and we'll arrange delivery at a time that suits you.
Medication Reviews
Taking several medications? Our pharmacists offer free NHS Medicine Use Reviews to:
- Check you understand how to take each medicine
- Identify any problems or side effects
- Ensure you're getting the most from your treatment
- Answer any questions you have
Setting Up Your Repeat Prescription Service
Getting started is easy:
- Visit us at either branch or call us
- Provide details of your medications and GP surgery
- Sign a consent form (allowing us to order on your behalf)
- Relax — we'll handle the rest
Frequently Asked Questions
How long does it take to get my prescription ready? Usually 24-48 hours from when we receive it from your GP.
Can you order all my medications? Yes, as long as they're on your repeat prescription list at your GP surgery.
What if I need something urgently? Let us know, and we'll do our best to expedite. For true emergencies, we can sometimes supply medication under emergency supply regulations.
Is there a charge for this service? No—our repeat prescription management service is completely free.
Make Your Life Easier
Stop chasing prescriptions. Let us manage your repeat medications so you can focus on what matters.
📞 01225 466454 (Great Pulteney Street)
📞 01225 485314 (Bathampton)
Register for our repeat prescription service
Your medications, managed.